1. Enrolling for a trip
Enrollment is possible via telephone, fax, or the internet. The reservation is deemed valid after signing a contract of organized travel (COT) and a deposit of:
- 30% of the overall price or the whole price in case the reservation was made at the last moment (less than 7 working days prior to the trip’s start)
- the price for the first night when staying at a hotel
- the amount indicated in the COT.
1.1. Kinds of reservation:
- reservation for an organized round trip is made at least three months prior to the trip’s start
- reservation for a stay at a hotel is made at least 15 working days prior to the date of the first night to be spent at it
- reservation for a guide service is made at least 5 working days prior to the date of visiting the respective site.
1.2. The specifics of the trips in the various countries demand the preparation of general terms for each separate program. They define the concrete timelines and the formalities of procuring visas, providing vaccines etc. Those general terms are an integral part of the COT.
2. Prices and payment
2.1. Payment is made in Euro, via bank, to the account of Gabi Tour Ltd. at the First Investment Bank JSCo. - Bulgaria, Kardzhali branch, 51Bulgaria Bd., BIC: FINVBGSF, IBAN: BG43 FINV 915010 GABIT0UR.
2.2. For organized travel (OT), the deposit is made within the deadline mentioned in the COT, and the final payment not later than 5 working days prior to the date of the trip’s start, if something else is not the case.
2.3. For hotel accommodation, the deposit is made within the deadline mentioned in the COT, and the final payment in cash or by credit card at the TOUR OPERATOR’s office on the day of the first night to be spent at the hotel, if something else is not the case.
2.4. Raising the price of OT is possible in the event that: prices of fuel have been raised, the travel fees have been altered, the currency exchange rates have changed since signing the contract etc.
3. Terms of making changes and desisting from traveling
3.1. Changes in the COT, requested by the USER, are made by the TOUR OPERATOR if they are possible to make.
3.2. Deadlines for desisting:
3.2.1. With no penalty:
? for organized trips, at least 2 months prior to the trip’s start
? for hotel reservations, for individual single and weekend trips, up to 10 working days prior to the trip’s start3.2.2. With penalty:
? for organized trips:
1. up to 40 days prior to the trip’s start, the amount of the deposit
2. between 40 and 15 days prior to the trip’s start, 50% of the amount of the overall package
3. less than 15 working days prior to the trip’s start, the total amount of the overall package
- for hotel reservations:
1. up to 10 working days prior to the first night to be spent at the hotel, the price for the first night
2. between 10 and 3 working days prior to the first night, 50% of the nights’ total price
3. less than 3 working days, the price for all the nights

4. Rights and obligations of the TOUR OPERATOR
4.1. The TOUR OPERATOR undertakes to supply in compliance with the terms of this contract the tourist services paid for by the USER.
4.2. The TOUR OPERATOR has an insurance contract signed under Art. 42 of the Law of Tourism - “Tour Operator’s Responsibility” – with the Victoria Insurance Co., Sofia 1000, 65 Ekzarh Yosif St., at the terms of Insurance Policy #1329253070001 of 26.01.2007. That contract guarantees to the USER the supply of the pre-paid tourist services agreed on in the COT.
4.3. The TOUR OPERATOR may refer to cl. 3 in the event of changes and cancellations.
4.4. The TOUR OPERATOR may desist from fulfilling the contract without bearing any responsibility if the USER fails to make a payment within the defined time limit. The fact of the payment made is verified with a copy of the respective document sent by fax or e-mail. If the USER has made a deposit but not made a payment within the set time limit to complete the trip’s overall price, the deposit is not restored and the trip is deemed cancelled through the USER’s fault.
4.5. The TOUR OPERATOR reserves the right to cancel the tourist trip by informing in writing within 3 working days the USER of the grounds for the cancellation that have arisen if:
4.5.1. The minimum number of participants has not been reached, up to 40 days prior to the organized trip’s start.
4.5.2. If force majeure arises. In such cases the TOUR OPERATOR is not responsible for the non-fulfilment of the contract, restoring to the USER all paid sums bar the factually made costs which are verified with documents duly drawn up.
5. Rights and obligations of the USER
5.1. The USER undertakes to pay in full and within the time limits established in the contract for the tourist services.
5.2. He undertakes to secure the necessary personal papers (a valid passport, powers of attorney, visas etc.) drawn up in compliance with the country’s laws that he comes from, and the laws of the Republic of Bulgaria.
5.3. If the USER has not reached 18 years of age but wishes to travel, he must submit a declaration certified by notary by both parents to the effect that they agree for him to leave Bulgaria on the date fixed (if the person is traveling with one of the parents, he should have the consent certified by notary of the other parent).